Knowledge Base

Resources for Every Stakeholder

FAQs, downloadable guides, and technical documentation to help Government bodies, CSR teams, and NGOs get the most from the LetsCleanIndia platform.

Frequently Asked Questions

Select your stakeholder type to see relevant answers.

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Resource Guides

Downloadable handbooks and reference documents for each stakeholder group.

Government

Municipal Onboarding Handbook

Step-by-step guide for municipal officers to configure wards, set SLA rules, and activate the officer dashboard.

24 pages · PDFRequest
Government

SLA Configuration Reference

Detailed reference for configuring issue categories, resolution timelines, escalation chains, and breach notifications.

18 pages · PDFRequest
CSR

CSR Impact Reporting Guide

How to read, interpret, and use your LetsCleanIndia impact report for BRSR, GRI, and MCA CSR filings.

16 pages · PDFRequest
CSR

Carbon Attribution Methodology

Technical methodology behind tCO₂e calculations for waste diversion activities — suitable for auditor review.

12 pages · PDFRequest
NGO

NGO Partner Starter Kit

Everything an NGO needs to onboard workers, train Civic Reporters, and start logging field activities.

20 pages · PDFRequest
NGO

Grant Data Export Guide

How to export verified impact data from the platform for grant applications and donor reporting.

8 pages · PDFRequest

Technical Documentation

API references, integration guides, and security documentation for technical teams.

REST API Reference

v2.1

Complete endpoint documentation for municipal integrations, NGO data exports, and CSR dashboard feeds. Includes authentication, rate limits, and sample requests.

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Webhook Event Catalogue

v2.0

All platform events available as webhooks — issue created, resolved, SLA breached, worker verified, and more. Includes payload schemas and retry policies.

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GIS & Ward Boundary Spec

v1.3

Specification for uploading and syncing ward boundary GeoJSON files. Includes coordinate system requirements and validation rules.

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Data Security & Privacy

ISO 27001

Architecture overview, data residency details, encryption standards, access control model, and compliance certifications.

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ERP Integration Guide

Enterprise

Connector documentation for SAP, Oracle, and custom municipal ERP systems. Covers field mapping, sync frequency, and conflict resolution.

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Mobile SDK Overview

Beta

Overview of the Android and iOS SDKs for embedding LetsCleanIndia reporting capabilities into partner apps.

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Need something specific?

Our team can arrange a tailored briefing, a live platform demo, or a custom documentation package for your organisation.